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Leaping Antelope Productions
Information page about orders placed on our website.

Updated 6/10/2009

All purchases through our website are 100% secure.
Our secure server is Cartmanager. Click < here > for information.
When you place an order with us...

• When you choose a product to purchase with the add to cart button, you are directed to a page that displays your shopping cart item(s). This cart page is for your current session only. From this page you may add to, subtract from or delete any items. If you would like to continue shopping, there is a link on this page for that purpose. If you would like to proceed to checkout, then you should follow the link provided.

• When you checkout, you will need to fill in your bill to and/or ship to information. If you are a registered user you may bypass this part of the process. When you become a registered user, we collect this bill to and/or ship to information. You will be given a unique User ID to log into our system. You can log in at any stage of the process before checkout. Please note: We do not store credit card information at any time. Each time you purchase from us you will need to enter your specific credit card information when required.

• After the checkout process is complete, you will be provided a page to print for your records. If there are no back orders, your items will ship within 3 business days. We will also send you a confirming email when your order has been processed for fulfillment. This email will usually be sent within 3 business days. If there is a back order for a particular product or delay for any reason, we will notify you immediately upon receipt of your order.

• When your order ships, we again notify you via email and send you the tracking number of your shipment for your records. Your shipment will not require an authorized signature unless you direct us have you sign for the shipment. This means that the shipper (usually UPS), will leave your package at your residence or office at a secure location. UPS does try to have someone sign for packages, whether it be a neighbor or co-worker but sometimes this is not always possible. If you would prefer signature guarantee service, please note this during the checkout process. There is a generic comment box provided for this and other notes that then will be forwarded to us for fulfillment.

A note about our secure server...

• Our secure server for web transactions is Cartmanager.com. Please check their website for more details about their services. They incorporate state-of-the-art technology for secure, 128-bit encryption and are responsible for finalizing your web purchase with us. Your private information is not disclosed to any third party for any reason. Information provided for checkout purposes are need to verify your authenticity. If you have any questions or concerns please call our toll-free number at: 1-888-909-5327.

Shipping options...

• We process high volume orders with UPS and offer preferred rates for your packages. The LAP Customer Pricing option is the default shipping option during checkout and is the most economical method. The other options from the drop-down menu are there for your convenience, such as next day or second day air, etc. You may choose any of these options for your order. The corresponding costs will be detailed for you at checkout. You always have the option to change the shipping method before the final payment screen. We only add in slight handling fees for packaging materials to cover our costs.

• The free shipping threshold is $50.00. This means that any combination of products on any single order will be shipped UPS Ground rate without any shipping or handling added to your invoice.

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